A writing service that has been in business for 10 years has had plenty of time to develop and refine its policies, to find and employ excellent writers, and to provide exceptional customer service. That’s what we were looking for as we investigated OvernightEssay.com to provide our review, so that students could make good choices. We looked at all of our standard list of factors – the layout of the site and its content, the products and services, information about Overnight Essay writers, policies, prices, benefits, onsite testimonials, customer reviews we found out on the web, writing samples (if available), and customer support. We also ordered a research paper to evaluate product quality first-hand. This is our summary:
OvernightEssay focuses on academic writing, including all of the typical writing assignments that students face from high school through Ph.D. programs. Products are all specifically listed in a drop-down menu on the home page, which also provides a fast calculation of price. Students can order essays, dissertations and everything in between, including admissions essays and coursework help. Editing services are also provided. The company is very clear that is serves students in English-speaking institutions in the U.S., UK, Australia, and Canada.
We found OvernightEssay.com prices to be within the high average range. Starting with a high school essay, with a 14-day deadline for $17.17/page and ending with Ph.D. research work with a 24-hour deadline for $37.37/page, prices are based upon academic level, length, type of product, and deadline urgency.
Our 8-page undergraduate level research paper, with a 7-day deadline cost $161.36.
Discounts and Additional Features
Overnight Essay does have a discount program, based upon loyalty, seasonal promotions, and personal discounts, although none of these is clearly defined. Apparently, customers will receive coupon codes for up to 30% when they return as repeat customers, seasonal discounts up to 15%, and other types of undefined personal savings. We asked the customer support department about it, but still the answers were unclear. At any rate, customers will not find any type of a discount promo code on the site.
Relative to additional features, we can say that the company offers the standard free pages, a guarantee of plagiarism-free products, unlimited revisions, and refunds for missing deadlines.
Customer Support and Site Usability
We contacted the customer support department by both phone and live chat. On both occasions, we spoke with an agent and asked detailed questions about policies and specific products. They did not seem to be able to answer some of the questions which were actually in their FAQ link on the site, so we are pretty certain that OvernightEssay uses an answering service. The agent we spoke with via phone was obviously foreign and did tell us that we could have a full Ph.D. dissertation of 200 pages within 10 days. That would be an exaggeration, at best.
The Overnight Essay site is well-organized with all of the standard links you would expect to find. Navigation is easy and fast. At the bottom of each page is a full listing of company information and footer pages on the major products that are offered. We expected to find detail on each of these products but instead got a brief vague paragraph and then a repeated listing of the benefits and the pricing chart. Those pages were not helpful, and we did pick up some odd and awkward words and phrasing – perhaps ESL writing.
This is the most important part of any writing service, because the writers determine the quality of products customers receive. There is very little information about the writers, so we navigated over to the Samples to read a few. We reviewed one research paper on “Crime in the Area.” We had no idea what area until we began to read, but discovered that it was a section of Los Angeles. Unfortunately, the research was horribly out of date, with resources as old as 1997. Another piece on The Victorian Age was actually a comparison of two books – one by dickens and one by Wilde. Content was shallow, and other than the two novels, the only other reference work was from 1973.
The customer reviews we found off-site were not very positive. There were complaints specifically about the quality of resources and writing that was too simplistic for college level. We found the same with the paper we ordered. We wonder just how good the writers are when their research is just not current.
Nonetheless, we can say that Overnight Essay is not a fraud or scam. It does complete and deliver customer orders.
The company is not registered with the BBB, and we always have a concern about this.
We base our overall rating of a writing service after considering the pros & cons of what we have found. Our concerns with this company relate to the quality of research and writing, as well as what we believe are some exaggerated claims. We would place Overnight Essay in the “Fair” category. Students can find better services for the price being charged.
OvernightEssay.com is one of the most popular services in its niche. Students love OvernightEssay.com for its convenience, flexible prices and top notch quality of product – essays, research papers, courseworks, dissertations, case studies, reports, critiques and speeches.
The name of this service 'OvernightEssay' speaks for itself – you can receive an essay overnight. The good news is that you don’t need to stay awake, consuming unthinkable amount of coffee and energy drinks. You simply send your assignment to professional writers at OverngihtEssay.com and they will handle it with ease. It's the last chance for procrastinators and a great resource for anyone who just needs help with written homework.
5 Reasons to Choose OvernightEssay.com over Other Services
- Prices. Prices are reasonable, so that students could buy essays online on a regular basis and qualified writers got the salary they deserve.
- Deadlines. Even the tightest deadlines (starting from 12 hrs) are ok with OvernightEssay.com. Moreover, OvernightEssay.com is available 24/7. It means that you can buy essay online in the middle of the night or on Sunday evening.
- Quality. Your requirements and personal preferences here truly matter. If you ever heard the saying “Client is king‘’, with OvernightEssay.com you’ll fully understand its meaning.
- Guarantees. The guarantees of quality and security make OvernightEssay.com a reasonable choice and a great place to go for anyone who wants confidential help with essays or any other academic papers.
- Free extras. Though it is said that there’s no such thing as a free lunch, free extras from OvernightEssay.com refute this old truth. Free title page, free outline and a free bibliography make you happier at least for a moment.
Importantly, special features make OvernightEssay.com stand out from the crowd:
- A free plagiarism report makes you feel comfortable and more confident. You know it for sure that all the quotation marks and citations are in their right places in your paper.
- Adjusting your order to your study level. In this way, you will better understand the course materials. Some students confessed that they learnt more from a paper from OvernightEssay.com than they learnt during several months in college.
- Discounts can make you feel better about your cooperation with OvernightEssay.com. Getting up to 20% off of the original price makes this offer almost irresistible. And you want to buy essay online before someone else uses your discount.
This website looks like majority of websites providing writing and editing services. The description of services is obscure at times and reminds more of an advertisement rather than a real explanation of what should or is going to be done. There are few samples available. In blog, you can find some useful articles.
To contact support representatives if necessary, you can use contact form on the website or just make a call. Definitely, it would be even more convenient if this company had an online chat to discuss the problems right away.
Prices are really quite reasonable comparing to other writing services. System of discount could have been better though.
In terms of speed, you can order papers even with 12 hours deadline. But my recommendation is to do it only in extreme cases. If you have more time before the deadline, allow this time to finish your paper and to provide you with better work. Yes, it’s not guaranteed that more time before the deadline will make a huge difference in paper quality, but at least the risk is less.
With this company, usually everything goes smooth so that you get an impression that you are using professional service that knows its job. But when you receive your written paper, at times you might get quite disappointed with the quality of work. It’s because expecting excellent, you get only mediocre, and you pay so much for it. To avoid this unpleasant sensation of compromising on the quality I would suggest ordering on Custom Essay Writing Service to be absolutely sure that you will get precisely the paper you require; and even if your professor is a captious person, the amendments in your paper will be done upon your request.
Keep in mind that for the prices they charge you on this website, they could have provided better support and higher paper quality. It’s reasonable to make only 1 order to receive a good discount for the first time customer. If you do order, make sure that the paper you entrust them is not the most important paper of your academic year.
OvernightEssay.com has a generally eye-pleasing website. Icons located on the left side link to all the pertinent information. Their phone contact number, online chat, and log in area are all easy to locate. However, the variety of services offered is not specified. Moreover, we couldn’t locate any customer testimonials on the website, which leads us to question their credibility.
Factors that influence pricing include the academic level of the paper, deadline requested and number of pages. Service charge per order ranges from $18.03 a page for High School level assignment to $29.45 per page for PhD level. Both of these prices were given for a 14 days deadline.
We found OvernightEssay.com to be pretty poor in regards to customer service.
The online chat system did not seem to work, even though it said there were operators online. As for the free phone support, we had to call several times over three hours before we finally got through, and even then the operator would only give us vague answers to our queries.
Updates regarding the progress of work are issued via e-mail. However, there is no way to contact the writer directly (the writer was not logged in on the customer panel), so we could only send instructions through email and hope these were received.
The quality of writing from this site is generally quite low. Despite the clear statement of free plagiarism and free formatting services, grammatical mistakes and plagiarism are widely encountered. Sentence construction is intolerable and cannot be easily understood. Spelling, punctuation and syntax errors are all over the place. The deadline was not strictly followed, with the work being two hours late. Instead, we received an apology and lame excuse from the writer, and while they offered us a slight discount due to this, it doesn’t really make up for it.
- The service provides an initial draft followed by delivery of the final paper
- Writing services function for assistance only.
- For deadlines, they allot 14 days for revisions (essays).
- 275-words per page maximum.
- Customers can request a 10% refund if the order was not assigned to a writer before cancellation.
OvernightEssay.com needs significant improvement before it can be considered a reliable service. They need to improve customer support channels stick to the agreed deadlines. In addition, the website could do be more user-friendly. Finally, while the prices are on the low end of the scale, the quality of writing was poor, so much so that the clients will likely need to make revisions themselves.